Understanding Your Internet Speed

Find answers to common questions

Search Support Site

Many factors can impact your Internet speed. Here are some things to consider when you're not getting the speed you expect.

Quick Support Links

Internet Connection Issues? Try these quick troubleshooting steps

Check Your Modem

Restarting the modem will allow the device to clear any processes and reinitialize the connection to the next piece of the network in your path to the Internet.

Check Your Wi-Fi Connection

Although speeds over a wireless connection cannot be guaranteed, we have some simple tips that can help improve your speeds.

Check Your Wiring

If you’re using a wired connection to get on the Internet, as opposed to Wi-Fi, check your connection.

TDS Internet
Equipment

Learn about your TDS Internet equipment; setup instructions, getting connected to Wi-Fi, and more.

Internet Service Enhancement Products

Find support for your Internet enhancement products, including TDS^® Whole Home Wi-Fi, Hacker Alert and the TDS Internet Security Suite.

Setup
and Settings

Get assistance with setup and settings regarding Data Usage, Dialup Phone Numbers, and TDS Blocking Internet Ports.

TDS is in your Community

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Find out for yourself what TDS has to offer for you.

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TDS^® is a registered trademark of Telephone and Data Systems, Inc. TDS Telecom^® and TDS Metrocom^® are the registered trademarks of Telephone and Data Systems, Inc. and licensed to TDS Telecommunications LLC. USLink^® is the registered trademark of TDS Telecommunications LLC. Other product and company names mentioned on the Site may be trademarks of those respective owners. All materials are provided for noncommercial personal use only. TDS Broadband Service LLC is a subsidiary of Telephone and Data Systems, Inc.