Understanding Your Internet Speed

Find answers to common questions

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Check Your Wiring

If you are using an wired connection to go online, as opposed to Wi-Fi, you should check your connection as it could be contributing to slow speeds.
You’ll want to ensure your Ethernet cord, coaxial cable, OR phone network cord is plugged in securely on the back of your modem. If it is not, insert the connection until it clicks in place.

Placement of Modem

Where you put your wireless modem is very important. The wireless signal it emits is only capable of travelling a short distance; even if your computer, tablet, phone, or other device is within “range,” the farther it is from your wireless modem, the slower your Internet connection will be.

Use the proper cable type!

Some older common cables are only capable of 100mbps speeds. So, if subscribed to a plan faster than 100mbps but using one of these cables full speeds cannot be obtained.

Cat Types:
Cable Type Shielding Maximum Frequency Max Data Rate Speed
Cat 3 No 16Mhz 10Mbps
Cat 5 No 100MHz 100Mbps 100Mbps
Cat 5e No 100MHz 1,000 Mbps / 1 Gbps 1Gbps
Cat 6 Sometimes 250MHz 1,000 Mbps / 1 Gbps 1 Gbps
Cat 6a Sometimes 500MHz 10,000 Mbps / 10 Gbps 10 Gbps
Cat 7 Yes 600MHz 40,000 Mbps / 40 Gbps 10 Gbps
Cat 8 Yes 2Ghz 25 Gbps / 40 Gbps 40 Gbps

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