Remote Control Failures

Follow the steps listed below for the related issue.

Remote Check

• Verify that the batteries are working by pressing the power button to see if the red light at the top of the remote turns ON.
• If the red light does not turn on, replace the batteries.
• Point the remote control directly at the set-top box when changing channels.
• Make sure you properly programmed the remote control.

DEVICE button on the remote control

• To determine which device the remote is currently controlling.
• Push the [DEVICE] button.
• The current device button will light up.
• To change the device which is being controlled.
• Push [DEVICE] and then the button for the device you would like to use (example: CBL, TV, VCR).