Feature | Category | Unified Communication |
Mobility & Management |
Simple Seat | Description |
---|---|---|---|---|---|
Anonymous Call Rejection | Phone | ✓ | ✓ | Prevents restricted phone numbers from reaching you. |
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Automatic Callback | Phone | ✓ | ✓ | Receive notification on your phone when someone within your organization, who was busy when you previously called, becomes available. |
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Basic Call Logs | Phone | ✓ | ✓ | ✓ | Get access to helpful information (such as: date, time, duration, and more) about placed, received, and missed calls. |
Call Forwarding Always | Phone | ✓ | ✓ | ✓ | Send all your calls to a different number. |
Call Forwarding Busy | Phone | ✓ | ✓ | ✓ | Send calls to another number when you’re busy (example: on the phone or have Do Not Disturb on). |
Call Forwarding No Answer | Phone | ✓ | ✓ | ✓ | Send calls to a different number if you can’t answer. |
Call Forwarding Not Reachable | Phone | ✓ | ✓ | ✓ | Never miss a call, even in the event of disaster, by setting up an alternate number for receiving calls. |
Call Forwarding Selective | Phone | ✓ | ✓ | Send incoming calls from specified callers to the numbers of your choice, based on time, date, or phone number. |
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Call Notification (email or text) | Phone | ✓ | ✓ | Get an email or text when you receive a call. You can get a notification for all calls or only specific phone numbers. |
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Call Park | System | ✓ | ✓ | ✓ | Hold a call in a virtual location, so any member of your organization can retrieve it. |
Call Pickup | Phone | ✓ | ✓ | ✓ | Quickly answer an incoming call intended for a different line in your office. |
Call Pull | UC | ✓ | ✓ | Seamlessly move active calls between your cell phone, desk phone, soft phone, or tablet. |
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Call Transfer | System | ✓ | ✓ | ✓ | Send a call straight to another phone, or have a quick discussion with a colleague before connecting them to a caller. |
Call Waiting | Phone | ✓ | ✓ | ✓ | Answer a second call while you’re on the phone. |
Caller ID | System | ✓ | ✓ | ✓ | Know who’s calling before you even answer the phone. |
Click to Dial | UC | ✓ | ✓ | Place calls to your contacts with a single click using the desktop client. |
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CommPilot Express | Phone | ✓ | ✓ | Set up profiles that will handle incoming calls differently, depending on if you are in the office, traveling, telecommuting, or unavailable. |
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Communication History (call, chat & VoiceMail) | UC | ✓ | ✓ | Access your 60 most recent communications (including: calls, chats and voicemail messages), depending on the package purchased. |
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Contact Management | UC | ✓ | Create groups and organize favorites, so you can quickly access the people you communicate with most frequently. |
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Desktop Share | UC | ✓ | Allow team members to see your desktop on their computers during meetings. |
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Direct Inward Dialing (DID) | System | ✓ | ✓ | ✓ | Give each of your employees a dedicated phone number. |
Directed Call Pickup | Phone | ✓ | ✓ | ✓ | Answer a coworker’s phone from your desk. |
Do Not Disturb (DND) | Phone | ✓ | ✓ | ✓ | Lets team members and customers know you’re busy without picking up the phone to talk to them. |
Enhanced Call Detail Reporting | System | ✓ | ✓ | Access historic or close-to-real-time call activity information for all numbers in the organization. |
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Enterprise Directories | System | ✓ | ✓ | An easy way to look up numbers, users, and their department within your managedIP Hosted system. |
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Group Paging | System | ✓ | ✓ | ✓ | Send a one-way audio message to all phones or groups. |
Highlight to Dial | UC | ✓ | Select any number and complete the keyboard command to place the call using the desktop client. |
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Instant Message (chat, file transfer, group chat) | UC | ✓ | Send messages, host virtual meetings, and share files within a chat window. |
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Last Number Redial | Phone | ✓ | ✓ | ✓ | Push one button to call the last number you dialed. |
Music On Hold User | Phone | ✓ | ✓ | Advertise specials and offers to customers while they are on hold. |
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N-Way Call | System | ✓ | ✓ | Add up to 12 participants to an ad hoc conference call. No conference bridges or access codes required. |
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Outlook Integration | UC | ✓ | ✓ | Quickly access call, email, and calendar presence for Outlook contacts. |
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Presence (Desktop & Telephone) | UC | ✓ | See if a coworker is available to have a conversation, and view the best device or application to reach them. |
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Priority Alert | Phone | ✓ | ✓ | Set ringtones for specific callers. |
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Privacy | System | ✓ | ✓ | ✓ | Stops customers from reaching your CEO or other select team members. Privacy hides certain employees from the directory, Auto Attendant, and Status Connect. |
Push To Talk | System | ✓ | ✓ | ✓ | Send a page via phone to a coworker. This is a great feature for receptionists to notify employees when a customer has arrived for a meeting. |
Remote Office | UC | ✓ | ✓ | Turn any phone into your office phone to make and receive calls. |
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Remote Teleworker | System | ✓ | ✓ | Gives your work-at-home or small branch employees full access to the managedIP system. |
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Selective Call Acceptance | Phone | ✓ | ✓ | Lets you determine which calls you want to receive, based on predefined criteria like: phone number, time, or day of the week. |
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Selective Call Rejection | Phone | ✓ | ✓ | Allows you to block calls based on specific criteria you select. |
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Sequential Ring | Phone | ✓ | ✓ | Set up a “find-me” list of phone numbers to call. For example, have your desk phone ring twice, then your cell phone, then your home office line. |
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Shared Call Appearance | Phone | ✓ | ✓ | Give your employees access to other users’ lines. For example, one employee can answer and make calls on a coworker’s line. Great for administrative assistants or small offices where anyone may answer an incoming call. |
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Simultaneous Ring Personal | Phone | ✓ | ✓ | One of the most popular features on the system! Allows your calls to ring several numbers at once (e.g. your desk phone and your cell phone). |
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Soft Phone | UC | ✓ | ✓ | Make, receive, and transfer calls using the desktop application on your computer. |
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Speed Dial 8 | Phone | ✓ | ✓ | Dial your eight most commonly called numbers with a single-digit code. |
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Speed Dial 100 | Phone | ✓ | ✓ | Dial your 100 most commonly called numbers with a two-digit code. |
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Status Connect | Phone | ✓ | ✓ | See if coworkers are on a call, receiving a call, or available. |
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Three-Way Call | Phone | ✓ | ✓ | ✓ | Add a third person to a call for a seamless three-way calling experience for all parties. |
Unlimited Domestic Long Distance | System | ✓ | ✓ | ✓ | Unlimited domestic long distance comes standard with our packages.* |
Virtual Collaboration Room (My Room) | UC | ✓ | Collaborate with teammates using your own private, digital meeting room. Great for desktop sharing, group chats, and conference calls. |
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Voice Mail | Phone | ✓ | ✓ | ✓ | Receive email or text notifications when callers leave a message and retrieve messages remotely. |
*Unlimited domestic long distance is provided based on reasonable usage. High-volume calling, such as call centers, auto dialers, dialup access to the Internet, switching applications or similar uses are not permitted and entitle TDS to terminate the service. Other restrictions may apply. Please contact TDS for further details.
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managedIP Speak to your TDS Account Representative to review Statement of Work and determine product restrictions, guidelines, and fees that may apply. Product and service availability is based on market area. Contact TDS to learn more. Unlimited Long Distance is being provided based on reasonable usage. High volume calling applications such as call centers, auto dialers, dial up access to the Internet, switching applications, or similar uses are not permitted and entitle TDS to terminate the service. Other restrictions may apply.
Delinquent accounts may lose service. Certain services not available in all areas. Price may vary by serving area and is subject to change without notice. Services subject to TDS Terms of Service at hellotds.com/tos, TDS Privacy Policy at hellotds.com/privacy, and TDS Acceptable Use Policy at hellotds.com/use. TDS® is a registered trademark of Telephone and Data Systems, Inc. Copyright © 2024, TDS Telecommunications LLC, All Rights Reserved.