How to configure/update TDS Mail settings in Outlook 2016

Former Bendbroadband customers

To configure Outlook 2016 to work with TDS Mail, follow these directions:

  1. Open Outlook
  2. Click the File tab
  3. In the Info Category, click Add Account
  4. On the Welcome to Outlook screen:
    • Enter your TDS Email address in the Email Address field.
    • Click the Advanced Options dropdown menu.
    • Check the box next to "Let me set up my account manually".
    • Click Connect and enter your TDS email password.
    Outlook screen asking for email address to connect
  5. Click Connect
  6. On the Choose account type page, select the IMAP envelope
  7. Choose account type screen displaying different icons, IMAP icon is highlighted
  8. On the IMAP Account Settings screen, fill in all necessary fields with the following information:
      Incoming mail
    • Server:
    • Port: 993
    • Encryption Method: SSL/TLS
      Outgoing Mail
    • Server:
    • Port: 587
    • Encryption Method: STARTTLS
    • Leave unchecked: "Require logon using Secure Password Authentication (SPA)"
    IMAP Account Settings screen with form fields
  9. Click Next
  10. On the "Enter the password for " screen, enter your email password, then click Connect
  11. Enter password screen with connect button
  12. On the Account setup is complete screen, uncheck the box for "Set up Outlook Mobile on my phone, too", then click OK
  13. Account setup is complete screen with set up box unchecked

Former Bendbroadband accounts use the following settings instead of the ones listed below in the step by step instructions.

Incoming server:
: (IMAP) Port 143 (POP3) Port 110

Outgoing server:
: (IMAP or SMTP) Port 25

Secure Authentication: checked yes
Optional setting: (IMAP or SMTP) Port 465
Transport Layer Security (TLS)*: checked yes

*On some devices, TLS may not be an option, in which case checking Secure Socket Layer (SSL) may allow TLS

Looking for something else?

TDS is in your Community

Colorado, Nevada, New Mexico, Oregon, Utah, and Texas.

Find out for yourself what TDS has to offer for you.