How to configure/update TDS Mail settings in Outlook 2016
Former Bendbroadband customers
To configure Outlook 2016 to work with TDS Mail, follow these directions:
- Open Outlook
- Click the File tab
- In the Info Category, click Add Account
- On the Welcome to Outlook screen:
- Enter your TDS Email address in the Email Address field.
- Click the Advanced Options dropdown menu.
- Check the box next to "Let me set up my account manually".
- Click Connect and enter your TDS email password.
- Click Connect
- On the Choose account type page, select the IMAP envelope
- On the IMAP Account Settings screen, fill in all necessary fields with the following information:
-
Incoming mail
- Server: mail.tds.net
- Port: 993
- Encryption Method: SSL/TLS
-
Outgoing Mail
- Server: mail.tds.net
- Port: 587
- Encryption Method: STARTTLS
- Leave unchecked: "Require logon using Secure Password Authentication (SPA)"
- Click Next
- On the "Enter the password for " screen, enter your email password, then click Connect
- On the Account setup is complete screen, uncheck the box for "Set up Outlook Mobile on my phone, too", then click OK
![Choose account type screen displaying different icons, IMAP icon is highlighted](/content/dam/tdscable/images/support/outlook-2016-choose-account-type.png)
![Enter password screen with connect button](/content/dam/tdscable/images/support/outlook-2016-enter-password.png)
![Account setup is complete screen with set up box unchecked](/content/dam/tdscable/images/support/outlook-2016-account-setup-complete.png)
Former Bendbroadband accounts use the following settings instead of the ones listed below in the step by step instructions.
Incoming server: pop-server.bendbroadband.com
: (IMAP) Port 143 (POP3) Port 110
Outgoing server: smtp-server.bendbroadband.com
: (IMAP or SMTP) Port 25
Secure Authentication: checked yes
or
Optional setting: (IMAP or SMTP) Port 465
Transport Layer Security (TLS)*: checked yes
*On some devices, TLS may not be an option, in which case checking Secure Socket Layer (SSL) may allow TLS