How to configure Apple Mail 3.0 for your TDS email account

Former Bendbroadband customers

How to configure Apple Mail 3.0 for your TDS email account

  1. Open Apple Mail.
  2. Click Mail, and select preferences.
  3. Click the Accounts button toward the top of the screen.
  4. Highlight your existing email account on the left side (or create new) *Warning* If an existing email account is deleted, all current settings, folders, and emails associated with that account will be lost. It is recommended that you edit an existing account instead of deleting it.
  5. Update the settings on this page as follows:
    • Description: TDS
    • Email Address: Your full TDS email address
    • Full Name: Enter your name as you would like it to appear in the "From:" field of outgoing messages.
    • Incoming Mail Server: Mail.tds.net
    • Username: Your full TDS email address
    • Password: Your TDS email password
    • Outgoing Mail Server (SMTP): mail.tds.net
  6. Account Information tab selected. Incoming Mail Server field highlighted and populated with Mail.tds.net.
  7. Click on the drop down menu next to Outgoing Mail Server (SMTP) and select Edit Server List.
  8. Dropdown menu selected with option for Edit Server List highlighted.
  9. Highlight the current server name.
  10. Click on the Account Information tab and update the server name to mail.tds.net
  11. Account Information tab selected. Server Name field highlighted and populated with Mail.tds.net.
  12. Click on the Advanced tab and change the following:
    • Check Use Secure Sockets Layer (SSL).
    • Set the Server Port to 587
    • Set Authentication to Password
    • User Name: Your full TDs email address
    • Password: Your TDS email password
  13. Advanced tab selected. Fields populated and check box checked.
  14. Click OK at the bottom of the window.
  15. Click on the Advanced tab and update the server settings as follows:
    • Check the box next to Use SSL
    • Make sure the Port is set to 995
  16. Avanced tab selected. All checkboxes checked and Port field populated with 995.
  17. Click the Close (X) button in the upper left hand corner of the screen.
  18. Click the Save button. Congratulations! You've completed configuring your client to send and retrieve messages!

Former Bendbroadband accounts use the following settings instead of the ones listed below in the step by step instructions.

Incoming server: pop-server.bendbroadband.com
: (IMAP) Port 143 (POP3) Port 110

Outgoing server: smtp-server.bendbroadband.com
: (IMAP or SMTP) Port 25

Secure Authentication: checked yes
or
Optional setting: (IMAP or SMTP) Port 465
Transport Layer Security (TLS)*: checked yes

*On some devices, TLS may not be an option, in which case checking Secure Socket Layer (SSL) may allow TLS

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