Setup

Add or Remove Email Mailbox

Summary

If you have Administrator access, you can add or remove email for any user on your account. Steps 1 through 3 are the same for adding or removing. At step 4, choose "Yes" to add the mailbox and "No" to remove the mailbox.

Steps

  1. Log in to "My Account" on hellotds.com (select My Account from the My Account/Login menu).
  2. Select "Manage Users" from the Manage Account menu on the left. My Account page with Manage Users option highlighted in left navigation
  3. In the list of users, click the “Edit” button next to the username you want to add or remove a mailbox.Manage Users section with list of users. Edit button next to username is highlighted.
  4. Under Account Settings, "Create a mailbox for this user" has "Yes" and "No" options.
    1. Click "Yes" to add a mailbox to the user. Account Settings section with Yes option highlighted next to Create a mailbox for this user. Save Changes button below.
    2. Click "No" to remove the mailbox from the user. Account Settings section with No option highlighted next to Create a mailbox for this user. Save Changes button below.
  5. If you selected "Yes", the "Email Display Name" box will appear. If you selected "No", a warning window will appear.
    1. To finish adding a mailbox, enter the desired first and last name in the "Email Display Name" box and then click "Save Changes". Account Settings section with Yes option selected. Email Display Name box below with fields for First Name and Last Name.
    2. To finish deleting the existing mailbox, click "Remove Mailbox" in the warning window. A warning window asks Are you sure you want to remove the mailbox for this user? Button for Remove Mailbox and button to Cancel.
  6. You will see confirmation of the changes at the top of the screen. Top of account page. Success message confirms that settings have been saved.

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