Setup

Create an Account

A TDS online account gives you access to your TDS-provided email*, Online Bill Pay, and TV Everywhere* with just one username and password combination.

(*Email and TV Everywhere are included with select TDS services and are not applicable to everyone.)

If you have a TDS-provided email address (which ends with @tds.net) you already have an online account. And you’ll use that username and password to log in to your account.

If you don’t have a TDS-provided email address, it’s easy to set up your TDS online account. Simply navigate to the Secure Login page of hellotds.com (get there by clicking My Account, and then choosing the Online Bill Pay, Manage Account or watch TVEverywhere.)

Steps to Set Up Your Account

  1. On the Secure Login page, click the Sign Up button. Secure Login page with field for User Name/Email Address. Below that a highlighted button to Sign Up if you don't have a TDS online account
  2. Enter one of the following: email address, phone number, or account number and click Continue. Register Your Account page. Fields for First Name, Last Name, and Account Number.
    • To validate your identity, a security code will be sent to the email address or phone number you enter.
      • On the Verify Your Identity screen, you'll be prompted to add your email address or phone number as an account "recovery contact". (A recovery contact allows you to easily reset your account if you are ever unable to sign in.)
      • To add your information as a recovery contact, leave the check box marked. Or uncheck the box to skip. Click Continue.
      • Enter the security code once you receive it, then click Submit
    • If you use your account number, enter in your PIN, then click ContinueSecurity Identifier page. Field for PIN (Account Password)
  3. Next, enter in your First Name, then Last Name. Then enter in what you wish to use as your User Name. Click Check Availability to see if it’s available. Click Continue.Create user
  4. Then, set your password keeping in mind password requirements: 8 characters minimum length, one lowercase letter, one uppercase letter, one number, and a symbol: !, %, &, @, #, $, ^, *, ?, _, ~. Click continue when you're finished.Field for Password.
  5. Your TDS online account is now set up. You can log in to manage your account and TV Everywhere (if applicable) with one user name/password combination.

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