Manage Account

Change Password

Change Your Own Password

  1. Log in to your TDS Online Account (click My Account/Login from the top of any TDS page).
  2. From the Manage Account menu, select Change Password.
TDS Online Account. Manage Account menu on left. Change Password option highlighted.
  1. Complete all of the fields and click Update.
    Note: Passwords must contain at least 8 characters including at least one number, one symbol, and both uppercase and lowercase letters.
    If you need additional assistance, please contact Technical Support at 1-877-422-5282.

Change Password for Another User

*Only Account Administrators can modify other user’s passwords.*
Take note: Automatic notifications of account changes are not sent to the users on your account. Therefore, you may want to communicate the changes you are making to the specific users.

  1. Log in to your TDS Online Account (click My Account/Login from the top of any TDS page)
  2. From the Manage Account menu, select Manage Users to see all users on your account.
Manage Account menu. Manage Users option is highlighted.
  1. Under the Current Users section, find the user name with the password you want to update and click Edit next to it.
Manage Users screen. Add User button. List of Current users. Edit and Delete buttons next to each user. Edit button highlighted.
  1. On the Account Actions screen, select Reset Password box.
Account actions screen. Buttons to Delete, Reset Password, and Reset Recovery Contacts. Reset Password highlighted.
  1. A security code will be sent to your chosen recovery contact method for verification. Enter it when prompted.
  2. A random one-time use password will be generated and displayed on the screen.
  3. Log in to My Account with the other user name and the one-time password. Then, follow the steps to Change Your Own Password to permanently change the password.

If you need additional assistance, please contact Technical Support at 1-877-422-5282.

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