Support

Remote PC Support

Remote PC Support gives you a new way to keep your computer running great!

It provides the technical expertise you need to repair, protect, and optimize your computer for the best performance. And, you don't have to lug it to the store, wait for a repair visit or pay a fortune!

To subscribe, call 1-877-422-5282.

Current Remote PC Subscribers

To access Remote PC Support, enter your 6-digit access code:

Don’t have an access code? Call 1-855-254-4284.

Download Remote PC Support Desktop

This desktop launcher will allow you to access a Remote PC technician directly from your desktop and communicate via live web chat.

How It Works

With a subscription to Remote PC Support, a technician will access your computer over your Internet connection and resolve problems in front of your eyes. TDS does all the work, and you never need to leave the comfort of your own home. It's as easy as that.

Get the help you need in minutes, not days!

Sign up for a Remote PC Support subscription today. Only $12,95/month* gives you access to expert technicians as often as you may need assistance.

Get help with a variety of computer-related issues including:

  • PC Safety - Tired of your PC being hijacked by pop-ups, spyware, and viruses? Let TDS remove any computer bugs and help you keep it safe.
  • PC Optimization - Is your PC running slow or taking forever to start up? Let TDS tune it up to like-new performance.
  • Device Setup - Problems setting up your printer, iPad® or other tablet, digital camera, gaming system or other compatible device? Let TDS get it done quickly and correctly.
  • Internet Troubleshooting - Something not right when you're online? TDS will optimize your Internet settings, configurations, and more.

Remote PC Support is available (CST) Monday - Friday 8 A.M.- 9 P.M. and Saturday 9 A.M.- 6 P.M.

You may also use the Remote PC Support service without a monthly subscription at a per-use rate of $49.95. Service charges will appear on your next monthly TDS bill.


Disclaimer:

Customers must contact us within 10 days of service delivery to address service issues. We will contact the customer and correct any problems that are the direct result of services rendered. General service terms and conditions still apply.

*Requires a 12-month commitment, Subscription does not include any service other than Remote PC. Your subscription will automatically renew on the anniversary of your first month of service, for an additional 12 months. Customers wishing to discontinue the service must notify us no less than thirty days prior to contract expiration to prevent auto-renewal. If Customer wishes to discontinue the service during the first 12-month term or during any renewal term, an Early Termination Charge of $50 will apply. Early Termination Charge will appear on your next statement after we received notice of termination. All previously paid monthly fees are NON-REFUNDABLE. Remote PC Support services are currently offered in limited areas. Home visits and home-network troubleshooting are not offered. Usable on all computers in the home.