Billing System Changes

TDS^® implemented a new billing system. Starting March 10, you will have a new account number and will receive a new bill by mail, which you’ll use for your monthly payment.

See below for details on choosing your monthly payment method.

Monthly Payment Options

Pay Online

If you had automatic payments set up under the old billing system, they will no longer process. You must enroll in TDS ePay to resume automatic payments.

Enrolling in TDS ePay is easy. Log into My Account, then click the “View and Pay Bill” button and follow the prompts.

Pay by Bank

To pay by bank, you’ll need to provide your bank with updated information, which you’ll find in the number at the bottom of the first page of your bill. Your bank will need to know the following information:

A) Business Office Number: The first 4 digits of the number on your bill

B) Account Number: The next 7 digits of the number on your bill

C) Control Date: The next 8 digits of the number on your bill

You’ll also need to confirm the business name and remittance address:

TDS Telecom
PO BOX 94213
Palatine, IL 60094-4213

Pay by Mail

To pay your bill by mail, you’ll need to send payment to:

TDS
PO BOX 94213
Palatine, IL 60094-4213

Make sure to include the remittance slip from your bill when you mail in your payment!

Frequently Asked Questions

Will my account number change?

Yes. The new bill you receive after March 10 includes your new account number.

If I have an active online account, do I need to create a new login?

No. Your current online account credentials still work, so you can log in to TDS My Account as usual.

Can I pay my bill online after this change?

Yes! You can pay your bill online by logging into My Account, and enrolling in our new online payment system, TDS ePay.

What is TDS ePay?

TDS ePay is our online billing service. For more information, please visit the TDS ePay FAQ.

Are there any fees using TDS ePay?

No. There are no fees with TDS ePay to pay via bank account, debit card, or credit card.

If I had recurring automatic payments, will these continue?

No. You’ll need to enroll in our new online payment system, TDS ePay.

Will I incur a late fee if I have difficulty paying after the billing system change?

Beginning with the March bill, TDS will pause late payment fees temporarily to allow you time to update your payment methods once you receive your first bill.

Still have questions?

Call us at 1-877-422-5282. We’re happy to help!