Billing System Changes

We’re implementing a new billing system in July. This is part of our ongoing effort to bring you better services.

As part of this change, you’ll get a new account number, bill format, and payment options.

Here’s what to expect:

When the new billing system is implemented, you will receive a new bill by mail that has a new account number you’ll use for your monthly payment.

Easy payment options:

Under the new billing system, payment options will include:

• Pay Online: You can set up automatic payments online, as well as receive notifications, view statements, current balance, and current services for your TDS account.
• Pay by Bank: You’ll need to provide your bank with the updated information included on your new bill.
• Pay by Mail: You can use the remittance slip on your new bill to mail payment to the new address.
• Pay by Phone: There will be a new number to pay by phone. A charge does apply.

After the new billing system is implemented, check your new bill or visit this page for clear steps on how to update your preferred payment method.

Important information:

Once the new billing system is implemented, existing automatic payments will no longer process. TDS will pause late payment fees temporarily to allow you time to update your payment method.

If you have any questions about these upcoming changes, call us at 1-877-422-5282.