Due to higher than expected call volumes, you may experience longer wait times. For faster assistance, chat with us! Click on the chat icon in the lower right corner to get started. For outage updates, visit our Outage Page.

Got a question? Need a solution? Choose from the topics below to get in touch. We’ll get back to you within 3 business days.

Online Chat

Click on the chat bubble icon in the lower right corner of this page to get started.

Sales and billing: 8 a.m.—6 p.m. CT Monday through Friday
Technical support: 8 a.m.—11 p.m. CT Monday through Friday.

Repair Contact Form

To report technical issues or troubles with your service

Sales Contact Form

Are you a new customer or an existing customer wanting to add or upgrade your service?

General Question Form

Have a question about your account, billing, product or pricing?

Request new channels or features.

Visit a TDS Retail Office

Or call TDS at 1-855-696-8368

Residential Sales & Account Questions
Mon - Fri: 7 am – 7 pm MT
Sat: 8 am– 5 pm MT

Business Sales & Account Questions
Mon - Fri: 6:30 am – 6 pm MT

Repair/Tech Support
24/7

By Mail

Payment Address

Dept 0012

Palatine, IL 60055-0012

Operational Headquarters

901 N. Florida Ave.

Alamogordo, NM 88310

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Colorado, Nevada, New Mexico, Oregon, North Carolina, and Utah.

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TDS^® is a registered trademark of Telephone and Data Systems, Inc. TDS Telecom^® and TDS Metrocom^® are the registered trademarks of Telephone and Data Systems, Inc. and licensed to TDS Telecommunications LLC. Other product and company names mentioned on the Site may be trademarks of those respective owners. All materials are provided for noncommercial personal use only. TDS Broadband Service LLC is a subsidiary of Telephone and Data Systems, Inc.

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