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Find answers to common questions
Windows Computer
Mac Computer
Android phone or tablet
Apple smartphone or tablet
Installing Internet Security on more than one device
I ordered the Internet Security Suite, but didn't receive an email to install the service. What do I do?
What is Family Rules and how is it different than Parental Controls?
How do I set up Family Rules on my child’s device?
Does Family Rules work over mobile data and Wi-Fi?
What is App Control?
I have forgotten my password for Internet Security, how do I reset it?
I purchased a new device. How do I remove Internet Security from my old device?
How can I turn on or turn off the website reputation ratings in search results?
How do I manage my licenses?
Where is my license code?
Can I provide my license to anyone?
VPN
What can I do when the product shows the virus definitions are old or out of date?
How do I exclude modified hosts files from scanning?
How can I turn on Browsing Protection?
Viruses were found, but were not automatically removed. What can I do?
How do I exclude a file or folder from scanning?
How do I schedule a scan?
What do I do when Internet Security detects malware?
ID Monitoring
Find out for yourself what TDS has to offer for you.
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