Welcome Baja Broadband customers! We are pleased to introduce you to TDS.
As you may know, TDS acquired Baja Broadband in August of 2013. We are proud to now begin the process of incorporating the Baja operation into our flagship TDS brand.
After 46 years of combining superior technology with world-class customer service, TDS has gotten really good at being better. In fact, we invite you to Believe In Better™ and experience our commitment to providing customers with reliable and affordable communications technology.
TDS has been working behind the scenes for several months to minimize any inconvenience and ensure that this transition will be as smooth as possible for our customers. We recognize that you may have questions about this change so please rest assured with the following important facts:
- Pricing for your current service will not change
- Existing TV/Phone/Internet equipment will continue to work
- Settings for reoccurring payments and log-in for bill pay will remain intact
- Exciting upgrades to TV and Internet options
- Customer service locations/phone numbers are staying the same
We believe our customers tell our story best—especially since our average residential customer has been with TDS for 15 years. We earn this confidence by acknowledging that we’ve always got more work to do and by continually investing in new technology, in our employees, and in the communities we serve.
Our goal is to make this transition as easy as possible for you. For more information, please see our answers to frequently asked questions. Also, you can always receive personal attention by speaking to a TDS representative at 1-877-422-5282.
We are excited for this opportunity to serve you and look forward to doing so for many years to come!